Privacy at Rich Row
Updated September 27, 2026.
Information you provide
When you create an account, contact our team, book services or place an order, we use the details you provide to manage your account, respond, process your request and deliver your purchase. These may include your email, order and booking details, shipping information and messages. Do not send passwords or card numbers in chat.
Customer conversations
Chat with us is a private conversation with the Rich Row team. Your messages are stored so you and authorized administrators can read and reply to them. Signing in is required. Replies appear in the conversation; response times vary.
Providers and payments
We use Supabase for account and data services, Render for our console server, GitHub Pages for public hosting, and Cloudflare for website delivery and the AI guide. Stripe processes payments. Enter card information only on Stripe’s secure checkout. Providers may process technical information needed to operate and protect their services.
Music, video and AI
Embedded Spotify and YouTube players and other third-party services may receive information when they load or when you interact with them, under their own privacy policies. Questions sent to Rich Row AI are processed by Cloudflare to generate responses. Avoid sharing sensitive personal information with the AI.
Browser storage
The site uses browser storage and session information for sign-in, your cart and interface preferences. Clearing storage may sign you out or clear your cart. Your browser provides controls for cookies and stored website data.
Advertising
Google AdSense advertising is not currently enabled. Before enabling advertising, we will update this notice with applicable advertising, cookie and consent information and provide the required privacy choices.
Your choices and questions
Contact richrowrecords@gmail.com for questions about your information or to request access, correction or deletion. Some transaction records may need to be retained to handle orders, disputes or legal obligations. Please do not send identity documents unless we request an appropriate verification method.
Advertising and third-party services
Updated September 29, 2026. This site is being connected to Google AdSense. Verification does not mean ads are approved or currently serving. If advertising is enabled, Google and its partners may use cookies and similar technologies to deliver and measure ads based on visits to this and other websites. Where required, advertising will use a certified consent-management service before ad serving is enabled.
Learn how Google uses information from partner sites, manage preferences in My Ad Center, and read Google’s Privacy Policy.
Artist accounts, broadcasts and support payments
The private portal stores account and artist information, release metadata, uploaded material and label messages for the requested services. Live features, when enabled, use camera/microphone access only after you request it and may record sessions for replay. Public posts and broadcasts are visible according to the selected audience; private music submissions and rights documents are not public.
Support checkout is processed by Stripe for Rich Row Records. This website does not collect your full card details. Contact richrowrecords@gmail.com for account, privacy, deletion or payment questions. Necessary records may be retained for contractual, security or legal purposes. Do not post private information in public chat.